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Jacqueline Chen

Director, Marketing

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Jaqueline brings 15+ years of expertise in retail management, CRM, and strategic planning. She has led multi-unit retail operations in Northern California and managed flagship locations for LVMH’s Fendi and Tory Burch in San Francisco. At ZT Automotive, she oversees the customer experience across Sales and Service, driving growth through CRM innovation and strategic initiatives that enhance every customer touchpoint.