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Darleen Callahan

Vice President, Revenue Cycle

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Darleen Callahan is the Vice President of Revenue Cycle. She resides in Cypress, Texas now but grew up in a small town in upstate New York. Her early start in medical billing was answering phones and checking in patients in an Ear, Nose and Throat medical office. During her time in New York, she held various positions in medical billing, contracting and revenue cycle management. Being a Provider Relations representative at BCBS gave her perspective of the insurance claims processing side of medical billing. She was part of an ICD-10 Talk Ten Radio Program, an EPIC implementation team lead and authored a Patient Financial Guide that was used in the network hospital patient education program while in New York.

After relocating to Texas, Darleen experienced free standing emergency centers for the first time. In the last six years, she has been able to develop her knowledge and understanding of the challenges they face. She has used her skills and experience to grow and sustain revenues in her last Director role at RTMC. Throughout her career, Darleen has focused on operational efficiency, strategic planning, performance management and professional development for her teams. She focuses on streamlining performance, optimizing workflows and team building.

You will find Darleen either on one of her horses or with her dogs when she has some free time. She grew up riding and competing horses in Eventing and Dressage. These days she prefers to teach others how to ride but still attends competitions a few times a year. Darleen is also a big supporter of dog rescue and has fostered many dogs and puppies over the past few years.